How can a responsive web design enhance a customer's experience

How can a responsive web design enhance a customer’s experience

With the whole world going digital, a website is essential for retail businesses, service providers, government organizations, schools & colleges, etc. And so, web design, rather a responsive web design, is the need of the hour to ensure a better connection and communication with the target audiences.


What is responsive web design?

A responsive web design is a website design and development technique that helps enhance the browsing experience of a customer by creating a web page that is both responsive and flexible.

A responsive website is optimized for different internet-connected devices, from desktop computers to tablets to smartphones.

As smartphone users are increasing every day, companies are working on mobile responsive website designs to reach out to their customers for more business by providing an uninterrupted browsing experience002E

Let us see how it benefits a brand/business:

  • Seamless connectivity across devices: These days, customers arenot confined to a single device to browse regarding their purchases, bookings, bill payments, watching videos, etc. So, a responsive website is a must to ensure a seamless and consistent browsing experience.
  • Instant messaging or chat feature: An essential element of a responsive website is the instant messaging or chat facility, which answers any query or resolves a customer’s issue. It ensures customers’ engagement and helps in enhancing their experience.
  • Better connect with brand identity:A responsive website design focuses on a brand visual identity (logo, image, color, tagline, etc.) to appeal and create a better connection with its customers. The better customer-brand connection ensures enhanced customers’ experience and loyalty.
  • Faster page loads for customers engagement:The loading speed of a web page or website affects a customer’s experience. As per research, if a web page takes more than 3 seconds to load, the customer suspends the search and moves to another website. A responsive website development specialist always keeps this aspect in mind.

A responsive website design works on Cascading Style Sheets (CSS) that use different settings to serve various style properties depending on the resolution, screen size, orientation, color capability, and all-important characteristics.

The responsive websites are designed to automatically fit in the screens of various devices and display the content as per users’ expectations. It truly enhances customers’ experience and saves their time and hassles, as they do not have to zoom or scroll much to view the content while browsing the website.

For brands or businesses, a responsive website helps in improving their search engine rankings as customers tend to spend more time on the website due to its user-friendliness, easy navigation, and quicker response time.

If you are looking for a responsive website development company that can help you create or transform your existing website for achieving enhanced customers’ experience and better business, you can connect with Reinforce Global – a US-based company providing advanced web and mobile technology solutions to modern businesses and start-ups.

January 24, 2022 Responsive Website Development No comments yet
Digital Selling & Servicing Trends from the World of Virtual Home

Digital Selling Trends from the World of Virtual Home

The pandemic has expedited digital transformation and it changes every aspect of our lives like the way we work, shop, and live. Real estate is no exception.

Just like other industries real estate also rises with disruption in 2020. To accommodate people on the move of a pandemic the industry was going through the stimulation of digital capabilities to assist renters, buyers, and sellers. A report of a survey conducted by Zillow indicates that 36% of American buyers and 43% of sellers are more likely to purchase homes completely online.

A remarkable Americans have changed their thinking about the living situation. It may be temporary or for the long term but has led to an exceptional requirement for contactless and remote or in other words virtual real estates transactions like viewing, inspections, or mortgaging. Gen Z or millennials prefer digital end-to-end customer journeys.

This is the best time to invest in the digital experience of services you offer to buyers and renters cause the landscape of real estate has been shifted to composite online and in person. Your properties may be left behind if you are unable to accommodate online research and purchase in the online experience of your website & mobile application.

We have summarised ideas on how to upgrade the digital experience you offer and how Reinforce Global can help you to add innovative features in your web and app to give a seamless digital experience to buyers, sellers, and renters.

Empowered Touring 

Home buying, selling, and financing platforms are using maximum technologies to engross browsers into a potential home. So that they can boost the confidence of shoppers during the selection process and empower customers to experience locations safely on their terms.

Americans prefer agents who provide 3D property touring but there are lower-tech options are also available. Self-touring and online buying can make the house-hunting process easy. E.g. Website visitors can schedule a self-tour as per their convenience and receive an OTP to unlock the door, take a tour and then buy online.

Interactive and Immersive Maps

After the virtual home tour, the next step is a tour of the neighborhood. Interactive maps of the vicinity should be provided by real estate and rental companies. The key amenities can be highlighted in an interactive map and it will provide more information to buyers without visiting in person.

Integrate Video Calls and Chat Options 

It is the key to making your clients feel supported through their journey while you are not able to educate your customers in person in your office. To keep buyers and renters engaged enable easy video calls, outreach, and immediate responses in your digital experience.

Virtual Paperwork and eSignatures 

While closing the deal taking an eSignature has made the process breeze. E-signature and digital documentation is an efficient and established way to exchange documents also a clear traceable record of revision to get referred at any point.

The virtual world has become a major part of the real estate business and it is here to stay. If you want to upgrade your real estate website or application, let’s talk.

November 2, 2021 Augmented reality No comments yet
Technologies that will transform the Fintech sector

Technologies that will transform the Fintech sector

The FinTech sector has experienced immense development in the implementation of complete digital financial products and services with the increase in demand for innovation and technology that offers a personalized banking experience.

FinTech is a blend of technology and finances, a harmonic combination of two enormous industries into one field. The impact was immense. Fintech solutions were recognized as the cutting-edge innovation five years ago and now it is a daily reality. FinTech protrudes to seeking the adoption and using technology to its maximum advantage in a customer-centric approach. This is the one reason that financial institutions want to form an association with Fintech to speed up their commercial efforts to corner the market.

Here is a list of the top five technologies that will revolutionize the industry:

Regulatory Technology

Regulatory Technology manages the regulatory process within the financial industry that includes regulatory monitoring, reporting, and compliance. It got benefits from recent ground-breaking FinTech software innovations. The easiest way to adapt a financial institution to a legal requirement is to keep track of new restrictions in a single database.

Benefits of RegTech

  • Connect and protect the interest of consumers, financial institutions, and consumers.
  • Fast compliance of pre-and post-trade.
  • Control of vast data quantities is easy, affordable, and fast.
  • The accurate automated search of regulation.

Machine Learning and IoT 

Unsurprisingly, IoT devices with AI have the unconventional potential for every industry, including FinTech. The Combine effect of machine learning and the IoT is completely changing the finance and banking sectors.

Machine learning is widely used in the following areas of banking: 

Risk Management: Software examines the performance of the company and recognizes possible threatening patterns.

Customer services: The platform builds a smart client profile and analyzes customer data.

Fraud prevention: Machine learning evaluates current fraudulent cases and detects usual patterns and assesses if a business doesn’t display similar behavior. This allows banks to predict possible frauds and questionable financial intuition. IoT networks can connect smartphones to a financial database and send data directly from one device to another. Internet of things also accelerates the internal and external financial process. The progress of FinTech IoT can be seen so far in retail banking. An example of IoT innovation is the beacon-based solution of Citi bank that unlocks ATM entrance with smartphone during the odd time.

Blockchain

Blockchain has been in the news since 2018. It has proved to provide a transparent, reliable, secure, and completely automated solution. The banking sector has been using Blockchain for digital payments, trade settlements, smart contracts, etc. Numerous Asian banks have adopted Blockchain and American and European institutions are expected to follow the trend. Blockchain would improve and change the way of the process of financial operations. Blockchain has played a vital role in making credit scores more consistent, transparent, and globally logical.

Robotic Process Automation

The business management solutions can apply Robotic process automation to reduce the number of human resources. Graphical User Interface is used by the RPA to complete the task. The work done by RPA ranges from selecting items, sending emails to creating a report, and organizing a database.

The most common RPA procedures are:

  • Obtain summaries from large documents.
  • Manage emails and attachments.
  • Accumulate statistics.
  • Control regulatory documentation.

Conversational banking 

Conversation banking merges automation, intelligence, and natural language processing with chatbot interface and digital banking. In other words, it is a visual engagement tool or voice text messaging of digital banking. It allows a consumer to chat directly with the bank. It also gives banks gain ease of compliance, cost efficiency, and collect intelligence for better analytics. The name of technology itself means smart interaction with a client and it is not limited to text and voice chat. The objective is to understand customer requirements and offer the best possible solution. An example of conversational banking is Chatbot developed by the bank of America called Erica. It sends text and voice messages and gives answers with text replies and voice messages.

Bottom Line

Every passing year FinTech transforms in a new way. With the ever-changing demands and growth of technology, the changes are inescapable. The success of companies is determined by the way these trends are incorporated into a business. Bank enterprises need a tech expert and massive investment to work on all these technologies, that is why implementing several innovations into regular operations can give you the desired results.

October 11, 2021 Financial Technology No comments yet
How does IoT make an impact on mobile app development-banner – 1

How does IoT make an impact on mobile app development?

Mobile app development and IoT go together. It changes the way humans interact with machines and how machines interact with one another. The mobile app is a gateway that makes this possible.

It is hard to think that you have not connected your everyday objects like TV states, kitchen appliances, and baby monitors to the internet through devices.

It is the era where our physical world meets the digital world. These digital systems adjust, record, and monitor interaction with the connected physical items. By 2025, there will be more connected devices than Earth’s inhabitants on Earth.

IoT is an ecosystem connecting physical objects accessed through the internet. For e.g. heart monitoring devices have built-in sensors, are assigned with an IP address, and are capable of transmitting and collecting data over the network. They analyze, observe, and understand the circumstances as per human needs.

Google Assistant and Amazon’s Alexa have been in use for a very long time and already serve as interconnected devices between humans and the network. In the last few years, IoT has grown very fast and has become one of the most evaluative technologies of the 21st century. The different sectors of businesses have started adopting the technology to get the upper hand in the competition.

The interdependence of IoT and Mobile App Development: 

The number of IoT-connected devices will increase as internet connectivity becomes a standard feature for devices. Mobile is more flexible when transmitting data, so it is the preferred channel to push the IoT-based device.

Did you know that you can also use smartphones to view security cameras, and start cars remotely, set thermostats? How about switching on the air conditioner, drawing the curtains? Well, you can do that and more on your mobile phones!

As the Internet of Things application gives complete control over the various gadgets and appliances with smartphones, let’s see what specific benefits one should know.

Flexible Accessibility: 

The integration of IoT and mobile app development enables customers to access any interconnected physical object from any corner of the world with just a click on their smartphones.

Your IoT application development company can ensure that enhance functionality of IoT platforms and increased network usage of the users can scale with your IoT-enabled mobile app.

Valuable Insights: 

IoT is a network of different connected devices, sensors, servers, and other digital things, collectively storing and accessing personal and sensitive data about the users. You can use this information to make accurate decisions associated with buying patterns and consumer behavior in real-time.

It will help you to adjust your business process to get customer satisfaction. You can make a tremendous difference with customer-centric data and provide a personalized and more significant customer experience.

Niche Market Entry:

Even if the benefit of IoT is inevitable, many businesses still don’t use IoT application development services and miss using the full potential of technology. They should understand that building a custom mobile app with IoT will provide a competitive advantage.

They don’t understand that building a custom mobile app with IoT will give them a competitive edge and cope with a niche market that has started using IoT-based mobile applications.

Final Thoughts:

To give your business the competitive advantages that it needs to thrive in the dynamic market, integrate IoT with the mobile application. Keeping the costs and technological capabilities in mind, if you want to provide enhanced engagement with buyers, exceptional customer services, and drive more sales on your mobile app – IoT is the way to go.

If you want to integrate IoT into your business application, you will need the most experienced IoT mobile developers. Drop a line to Reinforce Global for mobile app development work.

September 22, 2021 IoT App Development No comments yet
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